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What is The Ken?
The Ken is a subscription-driven media site. We write one story a day (weekdays only). These stories have sharp, original insights on technology, business, science and healthcare from India.
Why do I have to sign up to read your stories?
Our stories are not free. Well, some select stories are. But, a significant part of what we write at The Ken is for subscribers only. We put in a lot of effort and resources in writing our stories and believe that you must pay for good journalism.
Hence, our three plans. 1) The annual membership
2) The free sign up
3) The recurring quarterly subscription
On journalism and why you should pay for it, if you haven’t already seen it, here’s a great explainer from John Oliver.
So, one must pay for journalism?
How many stories will I get if I take an annual membership?
And, in the free sign up?
Four stories every month.
Do I get a refund?
We allow you to sample our journalism for free before signing up, and after you do, we stand by its quality. But we do not offer refunds.
I am not getting my daily newsletters. Do I have to whitelist emails from The Ken?
An added benefit of your subscription (free/paid) are the daily personalised newsletters. These newsletters, at times, might end up in your spam/junk folder due to emojis, attachments or images. In case you’re not receiving these newsletters, it might help to whitelist us. If the problem still persists, write to us at email@example.com.
Why am I unable to access the archives?
Full and unrestricted access to our archives is a feature of our annual membership.
My payment is not going through, what can I do?
Please write to us at firstname.lastname@example.org detailing the payment error or queries.
Can I share a story with someone who is not a subscriber to The Ken?
Yes. Our annual subscribers can gift a limited number of exclusive stories each month to non-subscribers. Other subscribers can gift our weekly free stories any number of times. Look for the Gift icon next to all our stories.
What are gift credits?
Gift credits unlock additional benefits for premium subscribers of The Ken. One of those is the ability to gift exclusive stories to non-subscribers.
How does one add or get more credits?
Currently, we top up 5 credits each month for premium annual subscribers. If you want more credits, we’ve added a way for you to request them.